Of late, organisational transformation and business process restructuring has become the most decisive processes in business management concepts. Businesses the world over are trying to achieve a highly transparent information inflow to lower access time to quality information and subsequent decision making processes that results in lower operating costs, higher profitability and more satisfied customers. Today's electronic Information Management System has revolutionized the way we access and utilize information. The latest business information flow models make it possible to distribute the same data throughout an organization, both vertically and laterally from any point at the very moment it is collected.

This tremendous change in business processes had made significant changes in business environments and has opened up new vistas for companies to rethink, reinvent and restructure their core business processes along this new architecture resulting in lower operating costs, better utilization of resources - both tangible and intangible, higher profitability and more smiles in the customer lines.